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Recommended by ALICE K. and over 2,500 customers
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At Edelmann Atelier, I want you to be satisfied with your order. That is why I offer free shipping and a 30-day satisfaction guarantee. If something does not quite meet your expectations, please feel free to contact me via email at support@aousic.com
Please note that the customer is responsible for return shipping costs.
Please note that the customer is responsible for return shipping costs.
F A Q
Frequently Asked Questions
Can I also return my order if the item is on sale?
Of course! You can also return discounted items within our return period. We want you to feel comfortable in your clothes.
How can I return something?
We understand that sometimes things don't quite work out. That’s why you have the right to return your order within 30 days of receipt. As long as the item is in its original, unused condition, we make the return process easy for you.
Once we receive your return, your refund will be processed within 2 business days. You can find full details in our complete return policy.
Once we receive your return, your refund will be processed within 2 business days. You can find full details in our complete return policy.
How can I ensure that it fits me properly?
Each product page includes a detailed size chart to help you find the perfect fit. We recommend comparing the chart with a similar garment you already own.
If you are between sizes, we generally recommend choosing the larger size for the best fit. Still unsure? Our support team is happy to help you choose the right size!
If you are between sizes, we generally recommend choosing the larger size for the best fit. Still unsure? Our support team is happy to help you choose the right size!
How can I track my order?
Once your order has been shipped, you will receive a tracking link via email or SMS.
You can view your order at any time under "Track my order" on our website.
You can view your order at any time under "Track my order" on our website.
Do you offer free shipping?
Yes! We offer free shipping on all orders within Germany. No hidden costs, no surprises at checkout. You’ll see the full price breakdown before you pay.
Do you have any further questions?
Still stuck? Contact us – we’re happy to help. Send an email to: service@aousic.com
OUR BIGGEST SALE EVER
As a farewell offer, we are providing exceptional savings on our entire collection. Take advantage of this unique opportunity before items sell out. Every order includes free shipping and a 30-day return policy.
- Aousic Atelier
- Aousic Atelier